Refund Policy

Thank you for choosing our eBay Listing Templates. We strive to provide high-quality products and services to our customers. If you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility

We offer refunds for eBay Listing Templates under the following conditions:

Template Defects: If the template you received has significant defects or errors that prevent you from using it as intended, we will gladly provide a refund. Please provide us with detailed information about the issue.

Non-Delivery: If you have not received the template within the specified delivery timeframe, please contact us. We will investigate the matter and, if we determine that the template was not delivered, we will issue a refund.

Dissatisfaction: If you are dissatisfied with your purchase for reasons other than defects or non-delivery, please let us know. While refunds in such cases are discretionary, we value your satisfaction and will consider your request.

Refund Request Process

To request a refund, please follow these steps:

Contact our customer support team at ravikanthak@gmail.com within 7 days of your purchase. Please include your order details and a clear explanation of the issue.

Our team will review your request and may require additional information or clarification. We may also provide troubleshooting assistance if applicable.

If your refund request is approved, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase.

Refund Exceptions

Please note the following exceptions to our refund policy:

Customization: If you have requested customization or modifications to the template, refunds may not be available. We will work with you to address any issues and provide necessary revisions.

Third-Party Fees: We are not responsible for any fees or charges imposed by third-party platforms, such as eBay, in relation to your use of our templates. Refunds will not cover any such fees.

Unauthorized Use: Refunds will not be provided if we determine that the template has been used improperly or in violation of our terms of service or intellectual property rights.

Contact Us

If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at ravikanthak@gmail.com. We are here to assist you and ensure your satisfaction with our eBay Listing Templates.